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How 92pkt Handles Your Personal Information

This Privacy Policy sets out exactly what data 92pkt collects when you create an account, make a deposit through JazzCash, Easypaisa or Raast, and use our sports and casino lobby.

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92pkt How 92pkt Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

92pkt applies account-level security measures and access controls so your personal data is not exposed to staff who have no reason to see it. Here is how we handle the four key areas your data touches — from how we secure it to how long we keep it.

Account Security

Login sessions use OTP verification to your registered mobile number. We do not store passwords in plain text, and suspicious login attempts trigger an account flag for your review.

Cookie Controls

We use session cookies to maintain your lobby state and analytics cookies to understand which sports markets and casino sections get the most attention. You can manage cookie preferences through your browser settings at any time.

Data Retention

Account and transaction records — including JazzCash and Raast payment references — are kept for the period required under applicable rules. Once that period ends, records are deleted or anonymised.

Third-Party Access

Payment processors receive only the transaction data needed to process your Easypaisa or JazzCash transfer. Analytics partners receive aggregated, non-identifiable session data only — never your name or wallet ID.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to access, correct or delete your personal data, or if you have a question about how a specific piece of information is being used, our support team handles privacy requests directly. Reach out through any of the channels below and include your registered account number so we can locate your record without delay.

Live Chat Open the chat widget inside your account dashboard. State your privacy request clearly and our team will respond during active support hours.
Email Support Send your data request to our support email address listed in the account help section. Include your registered mobile number for faster verification.
In-App Help On mobile, tap the Help icon in your account menu. Select Privacy Request from the topic list and describe what you need changed or removed.

Your Privacy Rights — Common Questions

These are the questions we hear most often about how your data is handled on 92pkt. If your question is not here, contact us directly through the support channel.

We store your registration details, contact number, and payment wallet references for JazzCash, Easypaisa or Raast. We also keep a record of your transaction history as required by applicable platform rules.

Yes. Send a data access request through live chat or email support with your registered account number. We will compile and return your stored information within a reasonable timeframe.

We share data only with payment processors — such as JazzCash and Easypaisa — and only the minimum needed to process your transaction. We do not sell or rent your personal details to outside parties.

Submit a deletion request through the In-App Help menu or via email support. Note that some transaction records must be retained for the period required under applicable rules before deletion can be completed.

We use cookies to keep your session active and to understand lobby usage patterns. You can disable non-essential cookies through your browser or device settings; this may affect how the lobby loads on your next visit.

Your full wallet PIN is never stored by 92pkt. Payment references are passed directly to the processor over an encrypted connection, and only the transaction confirmation is recorded on your account.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.